World Cup 2026 Tickets – Terms & Conditions

OVERVIEW:

Legal documents can be complex, so here’s a simplified breakdown of the essential elements.
Please note that these complete Terms and Conditions govern your purchase, not this overview.
This summary is provided for your convenience only.

• Ticket costs may surpass original face value.
• Every purchase is completely final – no returns, refunds, or modifications permitted once
  booking is received.
• We offer a 120% Purchase Protection Guarantee for ticket fulfillment.
• Tickets might not arrive instantly but are guaranteed to be delivered prior to the event.
• Should original tickets become unavailable, your purchase may be enhanced with equivalent or
  superior alternatives.
• For postponed events, your tickets will remain valid for the new date (postponements do not
  qualify for refunds).
• For cancelled events, you will receive complete reimbursement for your purchase.
• Your purchase remains a request until validated by our ticket providers (vendor). Upon
  validation, our purchase protections take effect.
• We accept no responsibility for misplaced or stolen tickets, shipping errors, complications
  from external parties (such as vendors or weather conditions), or travel costs.

TERMS & CONDITIONS:

These conditions outline the fundamental rules and regulations governing use of our platform
(«PLATFORM») and the ticket purchasing process. Key elements include:

Our Function:

The PLATFORM operates as a marketplace, facilitating connections between purchasers and
independent ticket vendors without participating directly in sales transactions.

Ticket Pricing:

Tickets available on the PLATFORM frequently originate from secondary markets. Vendors establish
pricing, which may exceed or fall below ticket face value.

Final Sale Policy:

No cancellations, returns, or exchanges are permitted after ticket purchase confirmation.

Event Cancellation:

Should an event be cancelled, purchasers receive full reimbursement, excluding delivery charges
(for previously shipped tickets).

Postponed or Rescheduled Events:

When events are rescheduled and original tickets maintain validity, purchasers may not request
reimbursement.

Ticket Names:

Since tickets originate from independent vendors, purchaser names will not appear on tickets.
This does not impact event attendance ability.

Purchaser Protection:

In uncommon instances where valid tickets are not delivered timely, purchasers receive a
guaranteed 120% reimbursement.

Alternative Tickets:

When requested tickets become unavailable, comparable or enhanced alternatives may be
substituted.

User Agreement:

Platform usage or ticket purchases constitute agreement to follow these terms and relevant laws.
The PLATFORM maintains rights to modify terms anytime and implement actions, including purchase
cancellation or user restrictions, for term violations.

This policy emphasizes the marketplace structure where transactions are irreversible and ticket
availability fluctuates due to third-party participation.

FINAL SALE POLICY:

This section provides additional clarification regarding ticket purchases, event modifications,
and cancellations on the PLATFORM:

No Returns, Exchanges, or Cancellations:

Following ticket purchase, sales become irreversible. Tickets are deemed unique and
irreplaceable, eliminating refunds, exchanges, or cancellations.

Postponed or Rescheduled Events:

For postponed or rescheduled events, original tickets remain valid for new dates. In exceptional
circumstances requiring new tickets, purchasers will be contacted by the vendor (referred to as
the «VENDOR»).

Cancelled Events:

For cancelled events without rescheduled dates, purchasers must contact the PLATFORM for
reimbursement. The PLATFORM may require original ticket return at purchaser expense.

Shipping and processing fees are non-refundable.

Reimbursements will be processed in original purchase currency, with currency conversion fees
(including bank charges) not covered by the PLATFORM or VENDOR.

No Refunds for Lost, Stolen, or Damaged Tickets:

Neither the PLATFORM nor VENDOR will provide reimbursements or exchanges for lost, stolen,
damaged, or destroyed tickets. Purchasers should store tickets securely.

ABOVE FACE VALUE:

This section details ticket pricing, PLATFORM role, and characteristics of tickets sold through
the platform:

Secondary Market Resale:

Tickets sold via the PLATFORM often come from secondary market vendors, meaning they are resold.
Frequently, resale prices exceed original face value, though they may also be lower.

Service Charges and Processing Fees:

All PLATFORM ticket prices include additional service charges and processing fees, defined for
each purchase. These are separate from ticket face value.

No Direct Affiliation:

The PLATFORM and vendors are not affiliated with performers, sports organizations, or venues
unless explicitly stated. The PLATFORM does not function as a primary box office unless
specifically noted.

Acknowledgment of Price Variations:

By accepting these terms, users acknowledge that their purchase price may differ from original
ticket price. It may be higher or lower than initially paid.

This section ensures users understand they often purchase secondary market tickets where prices
may vary significantly from original cost, and the PLATFORM operates independently from official
ticketing outlets or event organizers.

TICKET AVAILABILITY:

This section describes limitations and procedures regarding ticket availability, particularly
for tickets sourced from third-party vendors:

Ticket Availability Not Assured:

The PLATFORM cannot guarantee ticket availability until the purchaser (USER) physically receives
them. Even listed tickets may change availability before order completion.

Unique Ticket Listings:

Most PLATFORM listings represent unique ticket sets from individual vendors. However, some
listings may only represent available options or procurement offers rather than exact seats or
immediately available tickets.

Ticket Unavailability:

Occasionally, requested tickets may no longer be available at listed price or quantity during
processing. In such instances:

• If similar or superior seats are available at identical price, the vendor will provide these
  alternatives to complete the order.
• If no equivalent or better options exist, full reimbursement will be issued if charges were
  processed. Users will be notified of request rejection.

This section highlights potential availability changes and ensures users receive equivalent
alternatives or full reimbursement when original tickets are unavailable.

ORDERS:

This section describes the order completion process and user responsibilities when placing
PLATFORM orders:

Order Completion:

PLATFORM orders will be completed by participating vendors in the PLATFORM network (referred to
as the «VENDOR»).

Information Accuracy Responsibility:

Users must carefully enter all required information when submitting orders. They are responsible
for any input errors. Such errors may cause:

• Order processing delays
• Ticket delivery delays
• Order cancellation

This section emphasizes accurate order detail submission and provides assistance pathways for
users encountering issues or needing order information retrieval.

ZONE TICKETS / TICKETS NOT IN POSSESSION:

This section describes policies regarding «Zone Tickets» or tickets marked as «not in
possession,» available for certain live events:

Pre-Approved Vendors:

Limited pre-approved vendors may offer tickets they do not currently possess.

Zone Tickets:

These may be labeled as «Zone Tickets» or marked as «tickets not in possession.» When purchasing
these tickets, vendors commit to obtaining specified tickets upon receiving orders.

120% Money Back Protection:

Like all PLATFORM tickets, Zone Tickets are covered by 120% Money Back Protection. This
protection ensures:

• After order placement and vendor confirmation, tickets will be located within designated
  listing areas or comparable/better locations.
• Purchasers will receive tickets before events. Failure results in 120% reimbursement
  eligibility.

This section provides assurance for purchasing tickets not currently held by vendors, ensuring
ticket delivery as promised or money return if vendors fail to fulfill commitments.

PRICING:

This section outlines pricing policies and procedures for PLATFORM orders:

Currency:

All PLATFORM product and service prices are in United States Dollars (USD) unless explicitly
stated otherwise.

Price Confirmation:

The PLATFORM cannot confirm product or service prices until user (USER) order completion.

Pricing Errors:

Despite efforts to maintain accurate pricing, some products and services may be incorrectly
priced. When vendors (VENDOR) discover correct prices exceed PLATFORM-listed prices, the
following may occur:

• Order completion at original stated price
• VENDOR will contact USER regarding correct price and offer purchase option at new price
• USER order may be cancelled with USER notification

This section clarifies the PLATFORM position on pricing discrepancies and ensures users
understand potential pricing errors and available options when discrepancies arise.

FEES:

This section details fees and charges for PLATFORM purchases, plus vendor tax responsibilities:

Fees and Charges:

Total user credit card charges include several components beyond individual ticket prices:

• Service Fee: Covers PLATFORM operational costs, including customer service, ticket
  procurement for users, and other fulfillment expenses.
• Delivery Fee: Based on user-selected delivery method and PLATFORM arrangements
  for ticket delivery through VENDOR.
• Total Amount: Complete charged amount, including VENDOR-set ticket prices, service
  fee, and delivery fee.

Tax Responsibilities:

• Ticket vendors (TICKET VENDOR) must stay informed about tax withholding requirement and amount
  changes in various jurisdictions where tickets are sold.
• TICKET VENDOR must determine tax obligations for sold tickets. In states where the PLATFORM
  indicates it will collect certain taxes, TICKET VENDOR need not handle tax collection for
  those transactions.
• For other states, TICKET VENDOR must include applicable sales, use, excise, service, and other
  taxes in ticket prices.
• TICKET VENDOR must provide the PLATFORM with necessary information to report payments to tax
  authorities, which may include employer identification numbers, social security numbers, or
  tax ID numbers. TICKET VENDOR authorizes the PLATFORM to release this information to relevant
  tax authorities.

This section emphasizes purchase charge breakdown and outlines vendor responsibilities regarding
tax compliance and reporting.

PAYMENTS:

This section covers payment processes, responsibilities, and security measures for credit card
and other payment forms for PLATFORM orders:

1. 1. Credit Card Charges:
   • Charge Responsibility: User credit/debit cards will be charged by the PLATFORM
     at booking time.
   • Inquiries: Users with credit card statement charge questions should contact
     the PLATFORM at provided contact details.
   • Pre-Authorization: The PLATFORM will charge or authorize user credit cards
     before confirming ticket availability. If tickets are ultimately unavailable, user credit cards
     will not be charged, or they will receive full reimbursement for any charged amounts.
2. 2. Debit Card Payment:
   • Multiple Authorizations: The PLATFORM may attempt multiple debit card authorizations,
     potentially resulting in several account holds. This typically occurs due to third-party credit
     card processing companies requiring additional security verification or incorrect user information
     entry.
   • Temporary Holds: While the PLATFORM processes transactions only once, these
     holds may temporarily reduce available balance and can take several days to clear.
3. 3.Order Payment Collection:
   • Payment Collection: Users agree the PLATFORM has rights to collect payment
     for any order once items are shipped.
   • Errors and Charges: If third-party provider or system errors result in unprocessed
     payments (meaning user payment cards are not charged despite item shipment), users authorize
     the PLATFORM to collect due amounts through appropriate means, unless prohibited by law.
   • Cost Responsibility: Users are responsible for legal fees or collection costs
     incurred by themselves, VENDOR, or PLATFORM related to payment collection. The PLATFORM and
     VENDOR will not bear responsibility for these costs.
4. 4.Cardholder Data Security:

   The PLATFORM and VENDOR are responsible for security of any cardholder data they possess,
   store, process, or transmit on behalf of users.

   This section emphasizes user payment responsibilities and clarifies security and processing
   protocols for PLATFORM transactions.

5. International Orders:
   • Delayed Processing: International orders may experience processing delays.
     The PLATFORM recommends users placing orders outside the U.S. contact their credit card company
     or financial institution before ordering to avoid delays or holds.
   • Responsibility: Neither the PLATFORM nor VENDOR is responsible for delays,
     holds, or additional fees associated with international orders.
6. Disputed Charges:
   • Authorization: By placing orders, users authorize the PLATFORM to charge their
     payment method for full amounts, including ticket prices, service and delivery fees, and optional
     services.
   • Dispute Outcomes: If users dispute charges and it is determined charges were
     valid and not payment fraud results, the PLATFORM reserves rights to seek payment using appropriate
     means, such as collection agencies or legal action.
   • Ticket Relisting: The PLATFORM may relist tickets subject to payment disputes
     to mitigate damages.
   • Access Loss: Users may lose ticket access if they file payment provider disputes.

EVENT LISTINGS:

Accuracy:

The PLATFORM does not guarantee event information accuracy, including event names, locations,
start times, or dates. Event start times and details may change without notice.

Third Party Changes:

Event changes, such as location, date, time, performer lists, or ticket package amenities, are
at event organizer discretion (e.g., venue, performer, or promoter). The PLATFORM is not
responsible for such changes.

User Responsibility:

Users are advised to visit event organizer websites to confirm event detail updates, such as
time adjustments.

TICKET HOLDER BEHAVIOR POLICY:

Venue Rules:

Users agree to comply with event venue rules and policies regarding conduct and behavior.
Failure may result in ejection or entry denial.

Ejection Penalties:

If users are ejected or denied entry, they will be responsible for incident-related fines or
legal expenses. Additionally, ticket costs will not be refundable.

Loss Liability:

If user ejection results in vendors losing rights to use or purchase other tickets (such as
season tickets), users will be held liable for all associated costs, expenses, and losses,
including direct, indirect, and punitive damages.

FRAUDULENT USE:

To protect against fraud, users may be required to provide additional identity proof when
placing orders. This may include:

• Signed credit card authorization
• Photocopies of public documents, such as driver’s licenses or passports

DELIVERY:

Delivery Method:

Orders are delivered using user-selected methods. In some cases, shipping may be upgraded
without prior user notice; however, users will not be charged for upgraded shipping.

Processing Time:

Most orders are shipped at least 3-7 days before events.

Signature Required:

Shipments may require direct signatures at delivery points.

Correct Shipping Address:

Users are responsible for providing correct shipping addresses at purchase time. If incorrect
addresses are provided, refunds will not be issued.

Tracking:

Users should contact vendors or PLATFORM customer support if they have not received tracking
information after purchase.

DELAYED SHIPMENT:

Immediate Delivery Not Guaranteed:

While tickets are generally delivered according to selected delivery methods, some situations
may cause delays. These include:

• Purchasing tickets far in advance of events
• Delays caused by performers, venues, or teams

Estimated Ship Date:

Tickets may have estimated ship dates. Users can track order status through account access
information provided after purchase.

Expedited Delivery:

Selecting expedited delivery options does not guarantee immediate shipment.

INTERNATIONAL SHIPPING:

Users located outside the United States must select International Delivery options.

If domestic shipping options are selected for international orders, shipping costs will be
adjusted to International Rates after order placement.

DELIVERY VERIFICATION:

Non-Verifiable Addresses:

If users specify shipping addresses that do not allow delivery verification (e.g., P.O. Boxes),
additional fees may apply. Users will be contacted about fees or orders may be cancelled.

Package Receipt Responsibility:

Users are responsible for receiving packages. If packages are refused, undelivered, or returned,
no refunds or credits will be issued due to the «All Sales Are Final» policy.

E-TICKET DOWNLOAD:

Immediate Download Not Guaranteed:

Even electronic tickets labeled as «Instant» do not guarantee immediate download availability.
Some «Instant» e-tickets may be downgraded to regular e-ticket downloads due to fraud concerns,
requiring additional processing.

Email Notification:

After placing orders, users will receive emails with ticket download instructions. Providing
accurate email addresses is essential for this process.

Credentials and Printing:

Users will need order-specific credentials to access tickets and must have printer access to
print them.

Contact Support:

Users are responsible for contacting customer support if they do not receive emails, cannot
download tickets, or cannot print them. Refunds will not be issued for providing incorrect email
information or failure to print tickets.

ELECTRONIC TRANSFER:

Immediate Access Not Guaranteed:

Some electronic transfers may not be immediately accessible. Users will receive emails with
ticket transfer acceptance instructions.

Account Creation:

To access tickets, users may need to create accounts with associated ticket transfer systems and
must have smart devices to present QR codes for event entry.

Email and Transfer Responsibility:

Users are responsible for ensuring correct email addresses and must contact support if they
don’t receive instructions or cannot locate transfer emails. Refunds will not be issued for
failure to provide correct email addresses or accept transfers.

Declining Transfer:

Refunds will not be issued if users decline ticket transfers.

LOCAL DELIVERY:

Pick-up Location:

Tickets must be picked up from designated locations near event venues. Users must bring
government-issued IDs to claim tickets and may be asked to present credit cards used for
purchase as further verification.

Failure to Pick Up:

Refunds will not be issued if users fail to provide required documentation or do not pick up
tickets from designated locations. Users should contact the PLATFORM if issues arise at pick-up
locations.

DENIED ENTRY TO EVENTS:

Contact PLATFORM:

If users have difficulty gaining event entry, they should immediately contact the PLATFORM at
contact numbers. If the PLATFORM cannot resolve issues and users are denied entry, users may be
eligible for refunds.

Proof of Denied Entry:

To qualify for refunds, users must obtain written proof from venues showing entry denial. This
written proof, along with circumstance descriptions, must be emailed to the PLATFORM within five
(5) working days of events.

Refund Investigation:

The PLATFORM will investigate claims and, if it is determined users were denied entry, the
PLATFORM will refund ticket costs, all associated fees, and shipping charges. This refund is the
user’s sole remedy for denied entry.

PERMITTED USE:

Personal Use Only:

Users are only allowed to visit and view the platform for personal use, such as reviewing event
information, purchasing tickets, or personal merchandise. Users cannot duplicate, download,
publish, modify, or distribute platform material for any other purpose unless specifically
authorized.

Prohibited Automated Use:

Users may not use automated systems (robots, spiders, scrapers, etc.) to search for, buy, or
obtain tickets. Additionally, users are not allowed to introduce malicious software (viruses,
worms, etc.) that could damage the platform.

Intellectual Property:

Platform content and software are protected by U.S. and international copyright laws, and users
must respect these intellectual property rights.

VIOLATION OF TERMS:

Access Termination:

The PLATFORM reserves rights, at its sole discretion and without prior notice, to terminate user
platform access, cancel orders, or take other actions if users violate terms and conditions.

Equitable Relief:

Monetary damages may not sufficiently compensate the PLATFORM for violations, and the PLATFORM
may seek injunctive or other equitable relief in addition to other remedies.

Information Release:

If required by law or necessary to prevent unlawful or harmful activities, the PLATFORM may
release user information to address such matters.

No Refund for Termination:

If users are terminated for violating terms, they are not entitled to refunds.

INTELLECTUAL PROPERTY INFORMATION:

Content Ownership:

All content (e.g., information, software, graphics, etc.) on the PLATFORM is protected by
copyrights, trademarks, patents, or other proprietary rights, and is the sole property of the
PLATFORM or its affiliates. Content includes message boards, chat, and original content.

Permitted Use:

Users are allowed to use content only as authorized by the PLATFORM. Except for personal use,
users may not copy, reproduce, modify, or distribute materials without prior written permission
from the PLATFORM or content provider. Unauthorized use may result in legal penalties.

Copyright Violations:

The PLATFORM reserves rights to terminate user access for unlawfully transmitting or receiving
copyrighted material. Upon notification and verification of infringement, the PLATFORM will
terminate infringing user rights.

DISCLAIMERS:

No Error-Free Service Guarantee:

The PLATFORM does not guarantee the platform will operate without errors or interruptions, nor
that it will produce specific results. The platform and its content are provided on an «as-is»
and «as-available» basis.

No Virus-Free Assurance:

The PLATFORM does not guarantee files downloaded from the platform will be free of viruses or
other destructive elements.

No Warranty:

The PLATFORM disclaims all warranties, express or implied, including implied warranties of
merchantability and fitness for particular purposes.

No Third Party Liability:

The PLATFORM is not liable for third-party user actions or omissions, advertisers, sponsors, or
anyone associated with products and services connected to the platform.

LIMITATION ON LIABILITY:

PLATFORM as Marketplace:

The PLATFORM functions as a venue where users buy and sell tickets, but it is not involved in
actual transactions between buyers and sellers. It cannot guarantee listing accuracy or
transaction completion.

Liability Limitation:

If the PLATFORM or third-party provider is found liable, their liability is limited to the
greater of (a) any amounts due under the PLATFORM’s limited guarantee (when applicable), (b)
disputed fees, not to exceed total transaction fees.

No Indirect Damage Liability:

The PLATFORM and PROVIDER will not be liable for indirect, consequential, or punitive damages,
including lost profits, even if they have been advised of such damage possibilities.

INDEMNITY:

The USER agrees to indemnify and hold the PLATFORM, its affiliates, employees, and partners
harmless from any claims, losses, or damages, including legal fees, arising from USER’s platform
use. This includes situations where USERs upload content, provide links, or otherwise interact
with the PLATFORM.

GOVERNING LAW:

Any legal disputes related to PLATFORM use will be governed by Delaware State laws, without
regard to conflict of law principles. All disputes must be handled in state and federal courts
located in Delaware.

FORCE MAJEURE:

The PLATFORM is not liable for failure to perform obligations due to unforeseen events beyond
its control (e.g., natural disasters, strikes, acts of war, government orders). This includes,
but is not limited to, events like earthquakes, epidemics, or cyber-terrorism. The PLATFORM may
also terminate agreements in force majeure events.

REGISTRATION:

Certain PLATFORM areas require registration. USERs must provide accurate information when
registering, and the PLATFORM reserves rights to terminate any account suspected of providing
false or misleading information.

Age Requirement:

Only USERs over 18 years old are allowed to register. Minors are not permitted to create
accounts.

Privacy:

The PLATFORM will not sell or provide USER credit card information to third parties, adhering to
a strict privacy policy.

USER ACCOUNT:

Security:

USERs are responsible for keeping usernames and passwords confidential. If there is any
compromise suspicion, USERs must immediately notify the PLATFORM.

Termination:

The PLATFORM may terminate USER accounts at its discretion and will not be liable for any
termination.